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RESOURCES

Service Directories

For information about community service networks in Eastern Sydney contact Inner Sydney Regional Council for Social Development on 9698 7784.

Community Aged Care and Disability Services

Eastern Sydney HACC website: http://www.hacc.innersydney.org.au/other/links.cfm

Eastern Sydney Home & Community Care Brochure lists all HACC funded services in the City and Eastern Suburbs of Sydney

A translated Home & Community Care Consumer & Carer Handbook is available in 12 different languages. The handbook is designed to enable the service provider's phone number to be entered against the relevant service type for each client. The handbooks can be downloaded and printed from: http://www.esmap.org.au/tcch.html

Aged Care Assessment Teams - Eastern Sydney

Waverley Council's directory of community services for older people: http://www.waverley.nsw.gov.au/commservices/olderpeople/OlderPeopleDirectory09.pdf

Severe Domestic Squalor Hotline

Eastern Sydney Shopping directory

Greek Welfare Centre Based Day Services for frail aged people from a Greek, Russian or Chinese background

Aged Care Services Holdsworth Community Centre

Mental Health Services in Eastern Sydney

Carer Support for parents aged over 65 years caring for an adult son or daughter with disability or long term illness

Mental Health Support Service for Families

Seniors Peer Education Centre and booking form 

Bobby Goldsmith Foundation provides support and information for people living with HIV 
 
Emergency Services

Emergency Relief Services City and Surrounds

Emergency Relief Services operating over Christmas period

Emergency Relief Services Listing 

Housing and Tenancy Advice

Homelessness Services

After Hours Temporary Accommodation Line

 Hospital Discharge Services

ComPacks is a case-managed package of care for up to 6 weeks after discharge from hospital.  This service has been established for people who need two or more community services to ensure that people can return home safely with appropriate care in place.
 
Health Services
 
 
Beyondblue Directory of Medical and Allied Health Practitioners in Mental Health http://www.beyondblue.org.au/index.aspx?link_id=107.1007

HIV Community Team is a multidisciplinary outreach team providing confidential health care services, advocacy and support for people living with or closely affected by HIV http://www.sesiahs.health.nsw.gov.au/HIV_Community_Team/

Members of Parliament

Federal Members of Parliament contact details http://www.aph.gov.au/house/members/index.htm#mailing

NSW Members of Parliament http://www.parliament.nsw.gov.au/prod/parlment/members.nsf/V3ListCurrentMinisters

Training

Volunteer and Service Training (VAST) recruits, trains and places volunteers within Home & Community Care (HACC) services and  provides training and support to HACC workers. VAST Training Calendar 2009 - booking forms and course flyers can be downloaded from: www.jnc.org.au.  VAST can provide customised training for your staff

Public Interest Advocacy Centre. January-July Training Calendar

NSW Ombudsman Training Calendar - complaint systems and handling http://www.ombo.nsw.gov.au/whatsnew/upcomingwrkshp.html

DoCS training calendar for NGOs: http://www.community.nsw.gov.au/DOCS/STANDARD/PC_100950.html

Disability Sector Training - National Disability Services
 
 
Grants
 
For a list of funding programs from federal, state and local government, as well as institutions, philanthropic trusts and companies click on the link to the Community Builders NSW website http://www2.communitybuilders.nsw.gov.au/funding/programs/
 
For a range of resources and information on grants and fundraising go to the our community website: http://www.ourcommunity.com.au/funding/funding_main.jsp

Free information and advice about developing funding applications for  not-for profit organisations:  http://www.granted.org.au/

Administration
 
 
 
It’s Your Business governance manual for services funded by the (DADHC) can be downloaded from this link on the DADHC website
 
Shared Services in the NGO Sector papers and presentations from the NCOSS Sector development seminar can be downloaded at:
 
 
 
 
 
Good Practice in Administration: a guide for HACC NGOs http://www.dadhc.nsw.gov.au/dadhc/Doing+business+with+us/CompletedResearch.htm
 
The Goodcompany website connects skilled professionals with charitable organisations in need of pro bono assistance http://www.goodcompany.com.au/

Workplace Relations

Preventing and Dealing with Workplace Bullying. A Workcover guide for employers and employees: http://www.workcover.nsw.gov.au/Documents/Publications/OHS/Safety%20Guides/preventing_dealing_with_workplace_bullying_guide_employers_employees_4978.pdf

Caring for Older Australians - SPRC Research to Practice Briefing. Care workers and care practices that support and enable good care

Simply the Best Workplaces in Australia

Workforce Relations Fact Sheet

Data

The wellbeing of Australians: differences between statistical subdivisions, towns and cities.

ABS data: A Picture of the Nation - The Statistician's Report 2006.Easy to read analysis of data on topics such as cultural diversity, caring and volunteering http://www.abs.gov.au/ausstats/abs@.nsf/mf/2070.0?OpenDocument?utm_id=SO

Australian Social Trends 2008 http://www.abs.gov.au/ausstats/abs@.nsf/mf/4102.0?OpenDocument

People with a need for assistance - ABS Snapshot 2006 http://www.abs.gov.au/ausstats/abs@.nsf/mf/4445.0?OpenDocument

About Australia's Regions

Our Changing City - Sydney Census Data 2001-2006

Copy of 2006 Census Data for Metro South

A wide range of population and housing data is now available for free from the Australian Bureau of Statistics at: http://www.abs.gov.au/websitedbs/d3310114.nsf/Home/census 

National Census Overview

Regional Population Growth

ABS Community Profiles

The following local government profiles were compiled by the Department of Ageing, Disability and Home Care's Metro South Planning Team.

City of Botany Bay Profile

City of Sydney Profile

Randwick Profile

Waverley Profile

Woollahra Profile

Service Type Support

Volunteer grants and management resources available from FaHCIA http://www.facsia.gov.au/internet/facsinternet.nsf/aboutfacs/programs/communities-volunteering.htm

Food Services to Vulnerable People Fact Sheet

Food Authority Clarifying Statement for same day aged care  

Community Transport Service Type Guidelines Review - Terms of Reference

NSW Transport for Health Guide

The impact of home maintenance and modification (HMM) services on health, community care and housing outcomes in later life - Final report

Sydney Water provides water saving, home maintenance and plumbing  services for clients in financial difficulty http://www.sydneywater.com.au/CustomerServices/CommunityAssistance/HelpingYouSaveWater/#Homemaintenanceservice

Guidelines For Staff To Assist People Living In Severe Domestic Squalor

Interagency Protocol for responding to Abuse of Older People.This protocol developed by the Department of Ageing, Disability & Home Care's Office of Ageing helps service providers to identify and respond to the suspected or observed abuse of older people.

National HACC Program Guidelines 2007

Disability
 
Draft for Consultation -
 
Multicultural
 
 
 
Enriching HACC Services is a volunteer resource kit providing a step by step guide for community services on how to recruit, retain and manage volunteers from diverse cultural and linguistic backgrounds.
 
Communication Aid for Aged Day Care Services is now available to download from
http://www.dhi.gov.au/mhu/pdf/Communication%20Aid.pdf
 
 
SBS Homereach Service is broadcast in nine Languages. Podcasts can be downloaded from: www.sbs.com.au/homereach
 
 
 
 

www.stepone.org.au is a website designed to assist services to implement Harmony Projects and Initiatives 

A summary of the NSW Carers Action Plan 2007-2012 is available in a range of community languages from the NSW Multicultural Health Communication Service website: http://www.mhcs.health.nsw.gov.au/mhcs/topics/Caring_for_others.html
 
Fact sheets for carers are now available in a range of community languages from the Carers NSW website:  http://www.carersnsw.asn.au/ . The Fact sheets cover: Infomation about Carers NSW, The seven habits of highly effective carers, Carer support groups, The impacts of a residential placement.
 
Mental Health Fact sheets in community languages can be downloaded from Multicultural Mental Health Australia: 
 
Cue Cards in community languages can be downloaded from Eastern Health at:
http://www.easternhealth.org.au/language/cueCards/index.asp

A range of resources, data and information to help services to provide culturally appropriate services to people from culturally and linguistically diverse communities can be found at the Eastern Sydney Multicultural Access Project website: http://www.esmap.org.au/resources.html

A range of resources and information about mental health and suicide prevention for people from culturally and linguistically diverse (CALD) communities can be found at  Multicultural Mental Health Australia's website: http://www.mmha.org.au/

Ramadan Fact Sheet

Aboriginal and Torres Strait Islander
 
 
Share Our Pride - An introduction to Aboriginal and Torres Strait Islander People and their culture, and to building respectful relationships.
 
Information Package for Aboriginal carers of people with a disability. The 'Shoulder to Shoulder' package can be downloaded from the DADHC website: http://www.dadhc.nsw.gov.au/NR/rdonlyres/23D7D09F-80D9-43E8-9141-2C0FEA1825D6/3774/DADHC_Shoulder_Getting_Facts.pdf
 
Funeral Funds - Resources and Tips from the Australian Securities and Investment Commission:
 
Aboriginal Resources & Pathways Project
http://www.nds.org.au/nsw/aboriginal.html
Preliminary Report on DADHC Metro South Region Consultations:
 
 
Productivity Commission's Report on Government Services 2008 - Indigenous Compendium. This report contains specific data on community, aged care and disability services
 
 
Expenditures on Health for Aboriginal and Torres Strait Islander People 2004-2005 http://www.aihw.gov.au/publications/hwe/eohfatsip04-05/eohfatsip04-05.pdf
 
Aboriginal and Torres Strait Islander Research Project: Dreaming as One. The report discusses recruitment and retention strategies, organisational support, workforce development and areas to consider for inclusive service delivery for Aboriginal people and their families. This report is available at http://www.burnside.org.au//content/ATSI%20ONLINE.pdf
 
The Marumali program offers support and healing for survivors of removal policies http://www.marumali.com.au/

Legal

Capacity toolkit: What is capacity? How do I decide whether a person has the capacity to make their own decisions?' Download the NSW Attorney General's Department free guide from: http://www.lawlink.nsw.gov.au/diversityservices

Mental Health Legal Support Project

Search or subcribe to Plain Language Law Guides at: http://www.lawfoundation.net.au/pllsearch

Plain Language Law Guides listing

A range of law resources to help with legal matters can be found at: http://www.legalaid.nsw.gov.au/asp/index.asp?pgid=601

NSW Legal Aid's Discrimination Tool kit is a guide to help people make a complaint if they have been discriminated against.

Homeless Person's Legal Service

Financial

 
High Court decision in relation to tax exemption, charitable status and commercial activities
 

The Mortgage Stress Handbook -A practical guide for people having problems with their mortgage 

Independent Social Security Handbook - 6th Edition is available from the Welfare Rights Centre on 9211 5300  

Fact Sheet: NSW Consumer Credit Hardship Variation

Carers

Opening the doors: the hidden world of carers. Holdsworth Community Centre and Services has collated carer's stories into a book. For more information or to make an order visit their website: http://www.holdsworth.org.au/events.htm
 
Carers Haven is a new website created by a carer for carers
www.carershaven.com/index.php

Carer Health and Wellbeing - Summary of Report
 
 
Subscribe to the latest e-newsletter from Carers NSW at
 
Aged Care

NSW Aged Care Alliance Election kit 2007. The kit covers a range of issues impacting on older people and aged care service provision. http://www.ncoss.org.au/hot/ACA-Election-Kit-2007.pdf

Falls Prevention

Falls Prevention Fact Sheets in a range of community languages can be downloaded from the Sutherland Shire Community Care Intranet http://www.sscci.org.au/resources/documents

A Falls Prevention website from South Australia contains a range of information and resources related to falls prevention and management for the community and service providers: http://www.fallssa.com.au/

Dementia

Dementia Resource Guide
 
 
The Eastern Sydney Dementia Advisory Service website provides information and contacts for the service, a calendar of information sesssions and support groups in the Eastern Sydney region, and
dementia planning documents for Eastern Sydney
 
 
 
A Dementia Information Booklet developed for carers is available on the University of Western Sydney website:
 
Health
 
Mental Health Fact Sheets  -Black Dog Institute
 

Mental Health Fact Sheets available in a range of languages from the Multicultural Mental Health Australia's website: http://www.mmha.org.au/mmha-products/fact-sheets

Specialist Mental Health Services for Older People- NSW Plan 2005-2015

Mental Health ACT Fact Sheet

The Mental Health and Wellbeing website, www.mentalhealth.gov.au , provides information about the Australian Government's mental health policy and reforms.

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